Privacy Policy
Effective Date: April 6, 2026
Last Updated: April 6, 2026
1. Introduction
MK Marketers (“we,” “our,” or “us”) operates the website https://mkmarketers.com and provides digital marketing services to our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our client portal, or engage our services.
We are committed to protecting your personal data and complying with applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
- Name, email address, phone number, and business information when you contact us or sign up for services
- Billing and payment information when you purchase services
- Login credentials for our client portal
- Content, communications, and files you upload or share through our portal
- Feedback, reviews, and correspondence you send us
2.2 Information We Collect Automatically
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, and navigation patterns on our website
- Cookies and similar tracking technologies (see Section 6)
- Referring URLs and search terms used to find our website
2.3 Information from Third-Party Services
When you connect third-party accounts through our client portal, we may access information from those services on your behalf, including:
- Google Business Profile data (business information, reviews, posts, insights, and performance metrics) — accessed via Google Business Profile API with your explicit authorisation
- Google Analytics data (website traffic, user behaviour, and conversion data) — accessed via Google Analytics 4 API with your explicit authorisation
- Meta (Facebook and Instagram) data (page insights, posts, and engagement metrics) — accessed via Meta Graph API with your explicit authorisation
- Other social media platforms you choose to connect
We access third-party data solely to provide our services to you. We do not sell or share this data for advertising purposes.
3. Use of Google API Services
MK Marketers uses Google APIs, including the Google Business Profile API, Google Analytics API, and Google OAuth 2.0. Our use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
3.1 What Google Data We Access
- Google Business Profile: Business name, address, phone number, hours, categories, reviews, posts, photos, and performance insights
- Google Analytics 4: Website sessions, users, pageviews, traffic sources, device categories, and conversion data
- Google Account: Basic profile information (name, email) for authentication purposes only
3.2 How We Use Google Data
- To display your business performance data within your private client portal dashboard
- To enable you to manage your Google Business Profile (respond to reviews, create posts) from our portal
- To generate monthly marketing performance reports
- To provide analytics insights and recommendations as part of our marketing services
3.3 How We Store and Protect Google Data
- OAuth tokens are encrypted and stored securely in our database
- We only request the minimum permissions (scopes) necessary to provide our services
- You can revoke our access to your Google data at any time through your Google Account settings at https://myaccount.google.com/permissions
- We do not use your Google data to serve advertisements or for any purpose unrelated to providing our services
- We do not allow humans to read your Google data unless you have given us explicit permission, it is necessary for security purposes, or we are required to do so by law
4. How We Use Your Information
We use the information we collect for the following purposes:
- Providing, operating, and improving our digital marketing services
- Managing your client portal account and dashboard
- Communicating with you about your account, services, and support requests
- Processing payments and managing billing
- Generating marketing performance reports and analytics
- Sending service-related notifications and updates
- Complying with legal obligations
- Protecting the security and integrity of our services
- Responding to legal requests and preventing harm
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
5.1 Service Providers
We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose. Our service providers include:
- WordPress hosting and infrastructure providers
- Payment processors (for billing)
- Email delivery services
- Analytics and performance monitoring tools
5.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: Required for the website and client portal to function properly (login sessions, security tokens)
- Analytics Cookies: Help us understand how visitors use our website (page views, traffic sources)
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website and client portal.
7. Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction, including:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Encrypted storage of authentication tokens and sensitive credentials
- Role-based access controls limiting who can access client data
- Regular security reviews and updates
- Secure, password-protected client portal with session management
While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Active client data: Retained for the duration of your service agreement plus 3 years
- Portal account data: Retained while your account is active and for 12 months after termination
- Google API tokens: Deleted immediately upon disconnection or account termination
- Financial records: Retained for 7 years as required by law
- Website analytics: Retained for 26 months
You may request deletion of your personal data at any time (see Section 10).
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information (“right to be forgotten”)
- Right to Restriction: Request that we limit how we process your information
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to our processing of your information for certain purposes
- Right to Withdraw Consent: Withdraw consent for processing at any time, without affecting prior processing
To exercise any of these rights, please contact us using the information in Section 12. We will respond within 30 days.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
11. Third-Party Links
Our website and client portal may contain links to third-party websites, including Google, Facebook, and other platforms. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the “Last Updated” date at the top of this policy
- Notify active clients by email
- Post a notice on our website
Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
MK Marketers
Website: https://mkmarketers.com
Email: info@mkmarketers.com
For Google API-related data requests or to revoke our access to your Google account data, you may also visit:
